Skip to content
Inbound handler

Pepper, your inbound handler.

Answers calls fast, qualifies leads, then books meetings or routes them to the right person.

Price
$499/mo
Reports to
Revenue lead
Channels
Phone · Meetings
Pepper, AI inbound handler
PepperInbound handlerOn a call · 2:14
  • Answers inbound calls in seconds
  • Qualifies against your criteria
01 · Watch Nick work

Watch Pepper work.

Pepper · Inbound handler
Pepper · InboundActive
+1 415 555 0142Inbound · main line00:03 Answered
Live transcript
Hi, do you handle inbound calls?
We do. How big is your team today?
Forty people, four in sales.
Got it. Routing or answering first?
Qualification
CompanyAcme Logistics
Team size40
NeedInbound routing
ICP match0%
Qualified · meeting booked Transcript saved
Tue 11:30 · with DanaCRM updated

Sample workday. Real data lives in your workspace.

02 · Job description

What Pepper is accountable for.

Job description · Pepper

Purpose

No inbound interest goes unanswered, at any hour.

Responsibilities

Answers calls, qualifies against your criteria, books or routes, files a summary.

Boundaries

Phone answering is live. Chat and forms are coming, and are marked as such.

Knowledge

Your products, pricing posture, qualification criteria, routing rules.

Tools

Your phone number, calendars, Slack.

Human manager

Your revenue lead owns the routing rules.

Measures

Answer rate, seconds to answer, qualified rate, meetings booked.

Exceptions

Existing customers with problems go straight to a human.

03 · Before and after

Your team today · with Pepper.

Your team today

Nobody owns it

Calls go to voicemail
Leads wait until morning
Nobody qualifies
Notes lost
Pepper

Pepper · Inbound handler

At the desk

Nobody waits on hold with me.

With Pepper

Every call answered
Answered in seconds
Qualified against your ICP
Transcript and outcome logged
04 · Ramp

A week with Pepper.

Monday

Answers in seconds

Picks up on the first ring, day or night, in a voice you approve.

Inbound · 2s to answer
Tuesday

Qualifies honestly

Asks your questions, records the answers, does not oversell.

Fit · yesBudget · unknown
Wednesday

Books or routes

Sends a meeting link, or transfers to the right human with context.

Meeting link sentRouted · support
Thursday

Files the summary

A short readable note and the recording, in your CRM and Slack.

Summary filed · CRM
Friday

Steady state

Every inbound call answered, summarised and routed.

Week 1

Voice, greeting and script agreed, then test calls.

Weeks 2 to 4

Routing rules tuned against real calls.

Steady state

Every inbound call answered, summarised and routed.

Works with

Works with what you already use.

Connect a tool once for the workspace, then grant it per worker.

HubSpotSlackGoogle CalendarTwilio
06 · Ask Pepper

The questions teams ask before they hire Pepper.

Is Pepper available now?

Yes. Pepper is active and available to hire now.

Does she handle chat and forms?

Not yet. Phone answering is what is live.

Does she write to the CRM?

CRM writes are coming. Today she files summaries and links.

What if the caller wants a person?

She transfers, with the context she has gathered.

Can we hear her first?

Yes. We set up test calls before she answers anything real.

07 · The rest of the team

Hire one, or hire the desk.

Pepper

Inbound handler
  • Answers the phone before it rings out, then routes or books.
  • Phone
  • Meetings

Nick

Content marketer
  • Turns the things your founders already say out loud into publishable content.
  • LinkedIn
  • Email
  • Transcripts

Jules

Outbound SDR
  • Works a list you give her, on email and LinkedIn, until there is a meeting.
  • Email
  • LinkedIn
  • Meetings

Tony

Sales engineer
  • Answers the hard technical questions without pulling an engineer off work.
  • Web
  • Calls
  • Meetings

George

Customer success
  • Owns onboarding follow-through, open items and renewal signals.
  • Email
  • Slack
  • CRM

Tools Pepper uses

Pepper

You said it in the meeting.
Now say it out loud.

Upload one recording. That’s the whole setup · Work email