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AI Worker 03 · Inbound handler

Pepper answers the phone before it rings out.

Nobody waits on hold with me.
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Phone · Meetings
Pepper, Inbound handler

01The work

Watch Pepper work.

Pepper · InboundTraining
+1 415 555 0142Inbound · main line00:03 Answered
Live transcript
Hi, do you handle inbound calls?
We do. How big is your team today?
Forty people, four in sales.
Got it. Routing or answering first?
Qualification
CompanyAcme Logistics
Team size40
NeedInbound routing
ICP match0%
Qualified · meeting booked Transcript saved
Tue 11:30 · with DanaCRM updated

Sample workday. Real data lives in your workspace.

02Job description

What Pepper is accountable for.

Job description · PepperHover a tile for the full line

03Before and after

Your team today · with Pepper.

With Pepper

  • Every call answered
  • Answered in seconds
  • Qualified against your ICP
  • Transcript and outcome logged
Pepper, cut-out portraitAt the desk

Your team today

  • Calls go to voicemail
  • Leads wait until morning
  • Nobody qualifies
  • Notes lost

Nobody owns it

Drag the handle, or use the arrow keys

04Ramp

A week with Pepper.

Week 1

Voice, greeting and script agreed, then test calls.

Weeks 2 to 4

Routing rules tuned against real calls.

Steady state

Every inbound call answered, summarised and routed.

Works with

Works with what you already use.

Connect a tool once for the workspace, then grant it per worker.

Hover a tool to see who uses it

06Control

Humans stay in control.

You approve the greeting and the script before she takes a call.

Transfer to a human is always available to the caller.

Every call is recorded and logged.

07Ask Pepper

The questions teams ask before they hire Pepper.

Pepper, cut-out portraitAsk PepperTraining

Pick a question

Pepper answers in the same words used in the job description.

08The rest of the team

Hire one, or hire the desk.

Nick, Content marketer

Nick · Content marketer

Turns the things your founders already say out loud into publishable content.

LinkedInEmailTranscripts
Meet Nick →Hire
Jules, Outbound SDR

Jules · Outbound SDR

Works a list you give her, on email and LinkedIn, until there is a meeting.

EmailLinkedInMeetings
Meet Jules →Hire
Tony, Sales engineer

Tony · Sales engineer

Answers the hard technical questions without pulling an engineer off work.

WebCallsMeetings
Meet Tony →Hire
George, Customer success

George · Customer success

Owns onboarding follow-through, open items and renewal signals.

EmailSlackCRM
Meet George →Hire

Tools Pepper uses

Scribe Parchment

Put Pepper on the job this week.

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